Terms and Conditions

Last updated: 20/10/2020
Please read these Terms and Conditions carefully before using the http://www.iona-art-glass.com website for both desktop and mobile devices operated by our company Iona Art Glass Ltd.
Your access to and use of the service is conditioned on your acceptance of compliance with these Terms. These Terms apply to all visitors, users and others who access or use our website and services.
By accessing or using our website and services you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access our services or website.
If you wish to purchase any product or service made available through the website you may be asked to suppled certain information relevant to your purchase including, without limitation your; full name, address, email, telephone numbers and bank details.
Our service may contain links to third-party web sites or services that are not owned or controlled by Iona Art Glass Ltd. Iona Art Glass Ltd has no control over, and assumes no responsibility for, the content privacy policies, or practices of any third [arty web sites or services. You further acknowledge and agree that Iona Art Glass shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least a 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion
If you have any questions about these Terms, please contact us via our email.
Privacy Notice
Our main point of contact is Chris Chesney ACR, managing director of Iona Art Glass LTD. Address of business is Old Police Station, Leslie Drive, Amble, Morpeth, Northumberland, NE65 0PX. Our main telephone numbers are 01665711533 and 01665714206. Our contact email address is ionaartglass@btconnect.com and web address www.iona-art-glass.com .
We collect and hold personal information such as full names, email addresses and contact telephone numbers of those who get in contact with us about jobs and services we provide. We also keep personal information such as addresses and bank details of products we have received payment of. Website user stats are also monitored but please note no personal information is taken when logging onto our website.
We collect information when it is given to us either by filling in forms on our website or by contacting us. This information is volunteered to us every time and there are any issues please let us know. We collect your information so we have means of contacting you if we should face any problems and to receive payments for our services. We hold your information for periods of time to allow us to keep track of your orders. We can collect your information and can keep it as we have a legal obligation for payment of orders.
We will not share your information with anyone outside of our business or any other businesses including those outside of the UK. We will only share your details such as addresses and contact telephone numbers to any delivery drivers but never any payment details.
We will keep your information in an online format for a short period of time before it will be deleted. Bank details will be deleted instantly and any other personal we may have will be deleted after products have been received. We may keep hold of some information for our services in cases and further work being needed. We hold figures such as how many logins we have on the websites and social medias. These will be kept in-definitely but no personal information is attached to these figures.
Under General Data Protection Regulation (GDPR), the lawful bases we rely on for processing are your consent. You can remove your consent at any time. You can do this by contacting Chris Chesney on ionaartglass@btconnect.com
Under data protection law, you have rights including:
Your right of access – you have the right to ask us for copies of your personal information
Your right to rectification – you have the right to ask us to rectify information you think is inaccurate. You also have the tight to ask us to complete information you think is incomplete.
Your right to erasure – you have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – you have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – you have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – you have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances
You are not required to pay any charge for exercising yours rights. If you make a request, we have one month to respond to you.
If you have any complaints or want to raise any issues about these terms and conditions, please do not hesitate to get in touch with us.